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Norm Allen
Custom Molded Products
672 S. Nelson Ave.
Wilmington, OH 45177
Jim
Brown,
This letter is in regards to Dash
Logistics Inc. I am aware that Dash has been in
contact with you regarding servicing your account. I
would like to say on behalf of Custom Molded
Products that we have been using Dash almost since
their inception. They have always provided a high
level of service and never let us down. Either in
service, providing equipment, solving warehousing
problems, even personally showing up late on a
Friday night to cover last minute shortages.
As you may be aware Jim, our business
changes quickly and we needed a company that could
react quickly with us, that made Dash a nice match
with us. Additionally I am happy with the fact that
when I call their office I am speaking to someone
that has a stake in the company.
I would highly recommend that you consider letting
Dash handle your courier needs. I am positive that
you wouldn’t be disappointed.
Feel free to call me if there are any questions that
I can answer for you.
Sincerely,
Norman Allen
President, Custom Molded Products
July 24, 2003
Jim
Brown
Purchasing Mgr.
Clinton Memorial Hospital
610 W. Main St.
Wilmington, OH 45177
Jim,
This letter is on behalf of Dash Logistics.
PC
Connection is a direct marketer of IT solutions for
business and government. Our service and
responsiveness is what sets us apart from our
competition. We take great pride in going above and
beyond our customers’ expectations.
That is why we have chosen Dash Logistics as our
carrier of choice when we need expedited or custom
services performed. We have used other companies
for these types of deliveries and I have had to
answer to our customers for shortcomings that we
have not experienced with Dash.
Dash has provided the
following services to us:
Error free, time
sensitive deliveries.
Complicated delivery
requests for our customers.
Inside delivery, inside delivery with lift-gate,
inside delivery with cardboard removal.
TLC/ White Glove service.
All
of these services have been provided from the Miami
Valley to as far away as California. On more then
one occasion Tim have shown up themselves when there
was just no one else to take care of the problem.
I
believe you would be enhancing the level of service
provided to you or your customers by using Dash.
Please feel free to contact me should you have
questions about our experience with them.
Sincerely,
Don
Kincaid
Director of Distribution Services
PC Connection Services
Steve & Tim,
"Thanks for the excellent job you did
earlier this week. Your immediate response time and
helping me keep my customer running was greatly
appreciated. I have told my shipping/receiving
manager that you guys are at the top of my list for
this type of work."
Thanks,
Tom @ Pennant Molding
Plant Mgr.
Tim,
I want to thank everyone for making
this rollout such a success!!
So far everything has gone VERY
well. The count was correct and everyone was very
impressed, including the CTO and CIO!!!
Don Kincaid
PC Connection |
